Question 1

What makes MyQbank better than other question banks?

Accepted Answer

We believe our Canadian exam like question bank will challenge you to integrate the information you’ve learned in your classes and clinical rotations and will keep you actively engaged during your preparation.

Question 2

Why MyQbank?

Accepted Answer

Our questions feature case-based scenarios that match the style of the MCCQE Part 1 exam. Our exam interface mirrors the one that you’ll see on the exam day. The questions that you will practice are at or above the difficulty level of the exam. When you use our questions bank, exam day will feel like practice.

Question 3

Who writes your questions?

Accepted Answer

We utilize the very best physician talent that know the MCCQE Part 1 exam well to write our questions. Our practicing physicians bring their Canadian clinical experience to designs the best exam prep product for you.

Question 4

How long after making the payment will I receive access to the question bank?

Accepted Answer

When you signup for a subscription, your account will be generated automatically.

Question 5

What forms of payment do you accept?

Accepted Answer

You can subscribe to our question bank using a credit or debit card with a Visa, MasterCard, Discover or American Express logo.  After a successful payment, your subscription will immediately be available for activation via your account on our website.

Question 6

Do you offer any institutional pricing?

Accepted Answer

We partner with institutions to offer bulk pricing on our exam prep solutions. Please email us to customize a package that fits your student’s needs and institution’s goals.

Question 7

What is your refund policy?

Accepted Answer

Due to the nature of our services, no refunds will be issued.

Question 8

Can I upgrade or downgrade my subscription purchase?

Accepted Answer

You may request to upgrade or downgrade your subscription purchase if it has not been activated.   If your subscription has been activated, unfortunately, we cannot upgrade or downgrade it.

Question 9

Can I extend my subscription?

Accepted Answer

An extension of time to continue accessing an active subscription, and not to start the subscription over, is allowed for an extension fee of $99 per month.

Question 10

I forgot my password, how can I retrieve it?

Accepted Answer

If you have forgotten your password, please enter your email address in the field under Forgot Password? to reset your password.

If you are unable to locate the log-in retrieval email (or no longer have access to the originally registered email address), please email support@myqbank.ca for further assistance.

Question 11

Can I save my subscription content to my hard disk or print the material?

Accepted Answer

We monitor all user activity and any attempts to use system commands or third-party utilities to capture/print/save/copy our content is considered copyright infringement and breach of Terms and Conditions and will lead to account suspension, termination without refund, and/or legal action.  All of our exam contents are available for online use only.  Any print copies or offline copies of MyQbank products are considered illegal.

Question 12

How do I access my purchased subscription?

Accepted Answer

To access our question bank, you will require an active internet connection. MyQbank exam material are not available in offline mode.

Our platform is compatible with most recent Windows and Mac laptop or desktop systems. 
At this time, we do not offer any mobile application support.

Frequently Asked Questions